Can be your small business struggling to have reviews online? It’s hard to compete with the big guys who have hundreds, even thousands, of amazing online reviews about their products and services. And that fact is manufactured all the more important because these days, almost nobody buys something without first checking out the web reviews.
So, if your potential customers are sounding your small businesses online and running away in the opposite direction when they see your lack of endorsements, so what can you do to show that around?
If your online business profile is still looking lonely, with only 1 or 2 reviews, have a look at these five tips to obtain additional online reviews for your small business.
Create an email campaign.
One method to encourage more online reviews for your small business is to create an email campaign. If you currently have an energetic email list, you’re off to a great start. Your email subscribers are your biggest fans, so odds are, if you return them an email asking them to leave your company an online review, they’ll do it.
If you haven’t built an email list yet, get going by signing up with an email marketing software and adding a popup on your website to encourage people to join your list. Plus, if visitors can place an order from your website, you need to have their email addresses to enhance your email list currently.
“Ask” them in person.
Now, I don’t mean asking each person who walks during your doors to leave an excellent review for your company online; that would be time-consuming and exhausting. Instead, gently encourage your customers to leave an online review in various places around your physical location. You can find numerous ways to make the most of one’s space to generate more online reviews, including:
- A Yelp sticker put into your front window
- Tabletop signs
- An email at the bottom of receipts
- On business cards
Reply to every online review.
When asking people to examine you online, you open yourself around bad reviews, too — and that’s okay. Remember to react to every review calmly, helpfully, and seek to show any poor review into a positive experience. What’s important is that you shouldn’t respond to negative reviews; you need to react to positive reviews, as well. Replying to your reviews will show other future customers that you’re active in your online communications.
Share glowing reviews.
Another way to obtain additional online reviews is to share the glowing reviews you’ve already received fairly. When others see that individuals are leaving you great reviews, they’ll be much more inclined to do so themselves.
So, share your very best reviews on social media.
Go above and beyond in customer service.
You should use all of the tips and tricks in the world, and if your business is giving poor customer service, you might never get online reviews — otherwise, you’ll receive a huge amount of scathing ones. The best way to obtain additional online reviews for your small business would be to go above and beyond your customers. Many people don’t leave a review for a pleasant but mundane experience. Still, people may well be more likely to leave a great review for your company if you’ve provided them by having an amazing experience.